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My solar inverter is finally fixed; it took a seasoned solar technician 4.5hrs (and $500) to figure out it was a software issue that needed to be righted by the inverter manufacturer’s support team remotely. I’m speechless. Nearly 8 weeks of downtime during the sunniest part of the year, and the manufacturer’s installer support wouldn’t even talk to me when I contacted them because I wasn’t an electrician. Ugh.

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